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Maggie Heil

Private Club Leadership is Changing: A Conversation with Joel Livingood

In talking to Joel Livingood, General Manager and COO of Interlachen Country Club, one thing became clear fast: the best-run clubs today aren’t just...

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Multi-Generational Storytelling: Anthem Videos That Speak to All Members

Prospective members of private clubs are looking for a community that is rich with unique experiences that become an extension of their everyday...

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updating website

Empowering Your Staff: How Easy Website Updates Transform Club Operations

Managing the prospect-facing side of your website shouldn't feel complicated. For a long time, updating pages or posting new content meant involving...

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waiting in line

Building a Prospective Member Pipeline When Your Private Club Has a Waitlist

For many private clubs, a new member waitlist is the ultimate measure of success. After all, if demand is high enough to keep people waiting, what’s...

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branding

Why Your Private Club's Brand Goes Beyond the Logo

It’s easy to think of a club’s logo as the brand. After all, it’s on apparel, signage, menus, and websites. But a logo is only one piece of the...

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digital communications

Private Club Communications That Engage Members

Inspiring club communication doesn’t just fill inboxes. Done right, it creates belonging. It inspires people to show up, let members know they...

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family golfing

Finding Your Club’s Unique Voice: The Foundation of Every Great Anthem Video

Think of a Nike commercial that makes you want to lace up your shoes and chase greatness — even if you’re not an athlete. Or an Apple launch video...

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golf trends

Inside the Mid-Year Golf Life Navigators Report: Trends Shaping Private Clubs

Golf Life Navigators recently released their 2025 Mid-Year Buying Trends Report, insights that were compelling enough to catch the attention of The...

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teamwork

The Culture Conversation Club Leaders Can’t Ignore: How Your Staff Should Shape Your Strategy

Private clubs have never faced greater pressure to deliver truly exceptional member experiences. As member expectations continue to rise, clubs are...

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The Future of Country Clubs: Making Space for the Next Generation

Inevitably, country club members are getting older, and the average member age falls around 55 years old. While tradition still holds value, that...

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What Private Club Leaders Need to Know Before Producing a Club Video

It’s been said that a picture is worth a thousand words—so what does that make video worth?

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What to Post This Summer: Social Media Tips for Private Clubs

By now, summer is in full swing at your club. The pool’s been open for weeks, the courts are booked, and your events calendar is probably more packed...

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Behind the Curtain: Why Strong Governance Makes or Breaks Private Clubs

Many private clubs are constantly updating facilities, investing in new amenities, and revamping their online presence. These visible improvements...

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social media

Which Social Media Channels Should Your Club Be Using?

Many private clubs want to do more with social media but run into roadblocks. For membership directors and general managers juggling dozens of...

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The Complete Guide to Social Media for Private Clubs

Many private clubs want to do more with social media but run into roadblocks. For membership directors and general managers balancing dozens of...

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press conference

Why Every Club Leader Needs a Crisis Management Plan

When most private club leaders think about crisis management, they picture large corporations in the headlines—national chains dealing with food...

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teddy heil storyteller

Welcoming Teddy Heil: Driving Client Growth with HubSpot

We’re excited to introduce Teddy Heil, the newest addition to the StoryTeller team! As a member of our growth team, Teddy brings a strong background...

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hiring

The Impact of Behavioral Assessments on Club Culture: A Conversation with Jodie Cunningham

When it comes to hiring in private clubs, speed often matters—but so does precision. Every new team member shapes the member experience and, in turn,...

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Golfer holding a 20 dollar bill

Navigating Club Finances: A Smarter Approach to Dues and Initiation Fees

In the world of private clubs, continually adjusting initiation fees and membership dues has become a common practice. While these changes might seem...

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Change Communication: Why Communication is the Key to Private Club Success

In a recent episode of the Crushing Club Marketing podcast, Ed spoke with Bret Gallaway, a change management and communications expert. Bret brings...

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video production supplies

20 Essential Video Production Questions to Ask Before Creating a Private Club Video

In the private club industry, storytelling is a proven approach for clubs to differentiate themselves. Your club’s identity, culture, and member...

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waiting in a line

Private Club Waitlists and Member Attrition: What the Data Tells Us

The private club industry has seen remarkable growth since 2020, with waitlists becoming the norm and averaging 70 prospective members per club. But...

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website

5 Website Features That Help Private Clubs Attract New Members

Keeping your club’s waitlist full is no small task. Even with top-tier amenities and a strong community, if potential members can’t find your club...

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nikki andersen, steve mulholland, and kevin page impact award winners headshots

Celebrating Excellence at StoryTeller: 2025 Impact Awards

At StoryTeller, we believe that impactful work is driven by people who make an impact. For 2024, we had the honor of distributing three awards to...

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From Committee-Led to CEO Driven: Modernizing Private Club Leadership

For years, private club governance has followed this familiar structure: committees make decisions, boards oversee operations, and general managers...

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2024 to 2025 loading bar

Marketing Tune-Up for Private Clubs: A 2025 Strategy Guide

2025 is here, and with the new year comes fresh opportunities—and fresh challenges—for private club marketing. Membership expectations are evolving,...

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Drone flying

What Private Club Leaders Need to Know Before Capturing Golf Course Drone Footage

Drone footage has become a staple of modern private club imagery. However, there’s still a stark difference between basic aerial shots and...

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Camera in front of open laptop

Redesigning your Club Website? Why Images Matter

Websites have evolved far beyond basic information hubs. They’re now platforms for storytelling—able to engage, inspire, and foster connections. For...

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Meet the Team: Sydney Eltgroth

Meet the Team: Sydney Eltgroth, StoryTeller’s Newest Content Associate

Meet Sydney Eltgroth, the newest member of the StoryTeller team! With a strong foundation in journalism and a passion for strategic storytelling,...

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Website Redesign

Creating an Immersive Website That Tells Your Club's Story

Did you know it takes only 0.05 seconds for someone to form an opinion about your website? That means everything—fonts, colors, images—plays a role...

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