The Hidden Cost of CRM Chaos: What Poor Systems Really Cost Clubs
I've had this conversation more times than I can count.
Kathy Heil is a Partner at StoryTeller Media + Communications. StoryTeller is an inbound marketing agency and video production company based in Minneapolis. Kathy has 26 years of sales experience in both print and digital communications. Kathy blogs about inbound marketing, business development and client relations.
I've had this conversation more times than I can count.
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This blog was updated for relevance and accuracy on October 29, 2025.
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